top of page

REFUND & RETURN POLICY

Effective Date: August 31, 2026

At Stacked Quarterbacks, we specialize in sports memorabilia, trading cards, autographed items, collectibles, and other unique sports-related products. Because many of our products are limited, collectible, one-of-a-kind, or subject to changing market values, all sales are final.

Please carefully review the product description, photographs, condition information, and authentication details before completing your purchase.

1. All Sales Are Final

Stacked Quarterbacks does not accept returns or exchanges.

Once an order has been processed, we do not accept returns for refunds or store credit due to:

  • Change of mind

  • Personal preference

  • Incorrect item selected by the customer

  • Duplicate purchases

  • Changes in market value

  • Changes in player performance or popularity

  • Changes in collectible demand

  • Grading results

  • A customer's decision to have an item professionally graded

  • An authentication opinion obtained after purchase

  • Differences in appearance caused by individual screens or monitors

Customers are responsible for reviewing all available product information before placing an order.

2. Order Cancellations

Because many of our items are limited or one-of-a-kind, orders may begin processing shortly after they are placed.

We do not guarantee that an order can be canceled once it has been submitted.

If you need to request a cancellation, please contact us as soon as possible at stackedquarterback@gmail.com or 307-251-0697.

If an order has already been processed or shipped, it cannot be canceled.

3. Damaged Items

We take care to package our products appropriately for shipment.

If an item arrives damaged, please contact Stacked Quarterbacks promptly after delivery.

We may request:

  • Photographs of the damaged item

  • Photographs of the shipping box

  • Photographs of the packaging materials

  • Order information

  • Other information necessary to investigate the issue

We will review the circumstances and determine whether any resolution is appropriate.

4. Incorrect Items

If you receive an item that is different from the item you ordered, please contact us as soon as possible after delivery.

Please provide your order information and photographs of the item received.

We will review the situation and, if the error was made by Stacked Quarterbacks, work with you to determine an appropriate resolution.

5. Items Damaged During Shipping

If an item appears to have been damaged during shipping, please retain the original packaging and shipping materials.

These materials may be necessary when filing a claim with the shipping carrier.

Stacked Quarterbacks may request photographs or other documentation to assist with the investigation.

6. Refunds

Because all sales are final, refunds are not routinely provided.

If a refund is approved due to an incorrect item, verified damage, duplicate charge, or another circumstance determined appropriate by Stacked Quarterbacks, the refund will generally be issued to the original payment method.

Processing times for approved refunds may vary depending on the payment provider or financial institution.

7. Chargebacks and Payment Disputes

Before initiating a payment dispute or chargeback, we encourage customers to contact Stacked Quarterbacks so we can attempt to resolve the issue directly.

Unauthorized or fraudulent transactions may be investigated and reported to the appropriate payment processor or authorities when necessary.

8. Product Condition

Collectible items may have characteristics associated with their age, manufacture, storage, handling, or previous ownership.

Customers should carefully review product descriptions and photographs before purchasing.

Unless specifically stated in the product listing, Stacked Quarterbacks does not guarantee that an item will receive a particular grade from a third-party grading company.

9. Authentication

Where applicable, authentication information will be identified in the individual product listing.

Authentication may include certificates of authenticity, holograms, authentication numbers, documentation, or third-party authentication.

Customers should review the specific product listing for details before purchasing.

10. Exceptions Required by Law

Nothing in this Refund & Return Policy is intended to limit or exclude any rights or remedies that cannot legally be waived under applicable federal, state, or local law.

11. Contact Us

If you have questions regarding our Refund & Return Policy, an order, a damaged shipment, or an incorrect item, please contact us:

Stacked Quarterbacks
Website: stackedquarterback.com
Email: stackedquarterback@gmail.com
Phone: 307-251-0697

We appreciate your business and encourage every customer to carefully review their purchase before completing checkout.

Thank you for supporting Stacked Quarterbacks!

bottom of page